REFUND & EXCHANGE POLICY

We welcome you to the digital shopping mall in Pakistan “www.cityshop.com.pk”. provides online shopping facilities to users subject to the Terms & Conditions laid out by the www.cityshop.com.pk

  • Please inform us within 24 hours of receiving the product. email us at info@cityshop.com.pk
  • Please contact your sales person to check for eligibility.
  • Items once sold cannot be returned, exchanged, or refunded unless they have a manufacturing defect that cannot be fixed.
  • Original box and all accessories should be returned aswell.
  • Product must be returned in the same condition as when it was sold.
  • Please ensure that you have the correct model before you open the product.
  • Please bring the original invoice that you received with the product.